Cancellation
Cancel anytime. Your paid access remains active until the end of the current billing period. Cancellation does not automatically refund previous payments.
Refunds
Refunds are only provided where required by applicable law or approved by support for duplicate, failed, or incorrect charges (for example, you were charged twice for the same billing period, or Razorpay confirms a failed transaction that still resulted in a debit).
We do not offer routine "money-back" or satisfaction-based refunds. Please use the Free plan first to evaluate AIFlowBiz before upgrading.
How to request a refund
Email support@aiflowbiz.in from the address on your account with:
- your order date and Razorpay payment ID;
- the plan you purchased (Pro or Business, monthly or yearly); and
- a short explanation (duplicate charge, failed transaction, or incorrect charge).
Approved refunds are returned through Razorpay to the original payment method and usually arrive in 5–10 business days depending on your bank.
What happens to your account
On cancellation, your subscription remains active until the end of the current billing period, then returns to the Free plan. Your business data stays in your account so you can continue on the Free plan or export it.
Contact
Billing questions: support@aiflowbiz.in.